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Glow Refinery

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FAQ

Frequently Asked Questions

HOW DO I BOOK AN APPOINTMENT?

To book an appointment at the best skincare spa in Miami and Hollywood FL, click”Book Now” on our website. In order to successfully book your appointment, a 50% NON-REFUNDABLE booking fee is required to secure your space.

CAN DISCOUNT CARDS BE COMBINED?

No. Discount cards cannot be combined.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept most major credit cards.

WHAT IS THE DOWN TIME FOR CHEMICAL PEELS?

Our Chemical peels require little to no down time. This depends on your skin type and strength of peel used.

HOW LONG WILL IT TAKE TO CLEAR UP MY ACNE?

Achieving clear skin in our Hollywood, Florida Spa, is a journey that requires patience, professional support, and dedication to a holistic skincare approach. Understanding the factors that influence your clearing timeline empowers you to make informed choices. With the guidance of skincare experts and personalized strategies, you’re well on your way to unveiling the radiant, acne-free complexion you desire.

CAN I CHOOSE ANY FACIAL FOR MY MEMBERSHIP TREATMENT?

Gold membership is eligible for the Express Facial. Platinum & Diamond Membership are eligible for the Signature Facial in addition to eligible add-ons.

DO YOU OFFER TRAINING?

Yes. Please refer to the training tab for more information.

WHAT IS THE DIFFERENCE BETWEEN KOREAN SKINCARE AND REGULAR SKINCARE?

Korean skincare and non-Korean skincare (often referred to as Western skincare) have some distinct differences in terms of their philosophies, products, and approaches. Here’s a brief overview of some key differences:

  1. Philosophy and Approach:

    • Korean Skincare: Korean skincare emphasizes a multi-step, holistic approach to skincare. It focuses on prevention, hydration, and achieving a “glass skin” look, which is characterized by clear, luminous, and well-hydrated skin.
    • Non-Korean Skincare: Non-Korean skincare tends to emphasize targeted treatments and faster results. It often focuses on addressing specific skin concerns, such as anti-aging, acne, or sensitivity.
  2. Number of Steps:

    • Korean Skincare: Korean skincare routines typically involve multiple steps, including cleansing, toning, essence, serum, sheet masks, eye cream, moisturizer, and sunscreen.
    • Non-Korean Skincare: Non-Korean skincare routines tend to be less complex, with fewer steps and a greater emphasis on combining multiple benefits within a single product.
  3. Ingredients:

    • Korean Skincare: Korean skincare often incorporates innovative ingredients and natural extracts like snail mucin, rice bran oil, and fermented ingredients.
    • Non-Korean Skincare: Non-Korean skincare may prioritize ingredients backed by extensive scientific research, such as retinol, hyaluronic acid, and antioxidants.
  4. Cultural Influence:

    • Korean Skincare: Korean beauty culture places a strong emphasis on achieving healthy, youthful, and flawless skin. Skincare routines are considered an essential part of self-care.
    • Non-Korean Skincare: Non-Korean beauty culture may focus more on makeup and quick fixes, with skincare being one aspect of overall beauty care.
  5. Trends and Innovations:

    • Korean Skincare: Korean skincare is known for introducing new trends and innovations, such as cushion compacts, snail mucin products, and 10-step skincare routines.
    • Non-Korean Skincare: Non-Korean skincare tends to follow a more established beauty routine, with a focus on proven ingredients and technologies.

WHAT IS YOUR RETURN POLICY

No refund or exchange, unless there was a processing error and the wrong product was mailed. Please review our extensive return policy on the policy page.

DO YOU SHIP TO INTERNATIONAL COUNTRIES?

We ship worldwide. All import and customs fees are the responsibility of the customer, and must be paid upon delivery.